Hewlett Packer Printers asking for Cardstock (or Recycled, or Glossy) on Windows 2008 Print Server

We moved to our w08 print server and as noted in yesterday's post ran into issues with slooooooooooooooooow printing. These were resolved by moving to the Universal Print Driver (UPD) which had an updated bidirectional channel portion. There was one surprising result of the move - all of a sudden people were being prompted to load a type of paper (recycled, heavy-weight, glossy) into the Manual Feed tray on the 4250s. If they hit the continue button (the checkmark) it would print, but they had to do it FOR EVERY PAGE.

Not something to make your end users happy.

The issue appears to be a rather odd interaction with the driver in which it sets modifies the default settings of the printer. To fix:

1 - Open up the printer properties on the Print Server and go to the Advanced Tab. Selecting "Printer Defaults"



2 - Go to the Paper/Quality tab and look at the Paper type. It is probably set at a specific (undesired) type.



3 - Click on the Paper type and select "Unspecified"



A couple of notes:

1. Users may need to remove/add the printer back for this to get pushed down.
2. This is NOT Printing Preferences. The same screens are there, but they will not fix this, although they should be changed as well.