# Wednesday, July 15, 2009

HP Laserjet 8060, Digital Sending, and Network Folder setup resolution (in Windows 2008)

I am moving our old windows 2003 clustered file share over to a brand, spanking new w08 clustered file share. There are things to note about the differences (another name, another IP???) but the thing I want to note about today had to do with one of our Multi-Function Printers, specifically the HP 8060.

We have that beast setup so that staff can scan documents and it gets sent to our public folder where they can get it. I guess when it was setup they were having trouble with specifying the network share and so my cohorts were advised to use the IP address of the share ->
\\10.10.10.10\public\scanner\folder.

This worked.

HOWEVER............

There always seems to be something that throws a wrench in the works and the wrench in this case is that in w08 you CAN NOT get to a share via IP address, but only by the name of the server. Let me state that again:

\\myserver\myshare\myfolder appears
\\10.10.10.10\myshare\myfolder does not

It seems that in w08 clustered file shares do not share on IP addresses. I have not mucked with this to see if there is a way around it, but out of the box there is no way to get to a shared folder via IP address. This, of course, means that the HP 8060 is throwing a hissy fit.

I was poking around in the Networking settings for the printer when I noticed that under the TCP/IP settings, in the Network Identification tab there was no entry for the DNS Suffixes. So I added our domain extension (ourdomain.com) and it worked!

Just to note, I had previously tried mapping \\myserver.ourdomain.com\myshare\myfolder on the printer and that did not work, but this did.

Hope that helps...
m

Comments are closed.