# Wednesday, July 29, 2009

Windows 2008 Spooler Warning on clustered print server - Event ID 4 -> Missing S-1-5-18\Printers\Connections

After installing our clustered w08 Print Server I noticed that there was a particular Warning in the System Log. Event ID 4 "The print spooler failed to reopen an existing printer connection because it could not read the configuration information from the registry key S-1-5-18\Printers\Connections. The print spooler could not open the registry key. This can occur if the registry key is corrupt or missing, or if the registry recently became unavailable."

I looked in the registry and, no surprise, that key was missing. I hunted around a bit and found this entry. Basically to resolve this was fairly simple - add the key back in:

  1. Open up the registry on the computer (I did it on all nodes individually)
  2. Go to HKEY_USERS/S-1-5-18/Printers
  3. Add a new Key called "Connections" (no quotes)
  4. Right-click and select Permissions on the new key to verify that System has "Full Control"

Now I am not sure if this is an issue with Clustering or just a strange whacky event that happened. But if it happens to you, hopefully this will resolve it.

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